Ann joined the PTO as Deputy Ombudsman in December 2021. She was appointed Acting Ombudsman in September 2023, after former Ombudsman Simon McKenzie departed the role to become CEO of the Mental Health and Wellbeing Commission, and became Ombudsman on 14 December 2023.
Prior to joining the PTO, Ann’s extensive experience in Victoria’s community legal sector included five years as Principal Solicitor at the Mental Health Legal Centre. She also held senior policy roles at the Law Institute of Victoria and Victorian Law Reform Commission.
Ann has Arts and law degrees from the University of Sydney, and subsequently completed a Master of Laws at the University of Melbourne. She is also a graduate of the Australian Institute of Company Directors.
Ann sits on the board of the Australasian Academy of Cerebral Palsy and Developmental Medicine and is a member of the Victorian Consultative Council of Obstetric and Paediatric Mortality and Morbidity.
The PTO will be closed for the Christmas break from 2pm on 24 December 2025 and will reopen at 9am on 5 January 2026. We wish everybody a happy and safe holiday season.