Public Transport Ombudsman
Ann Jorgenson
Ann joined the PTO as Deputy Ombudsman in December 2021. She was appointed Acting Ombudsman in September 2023, after former Ombudsman Simon McKenzie departed the role to become CEO of the Mental Health and Wellbeing Commission, and became Ombudsman on 14 December 2023.
Deputy Public Transport Ombudsman
Adam Boyce
Adam Boyce joined the PTO as Deputy Ombudsman in March 2024. We asked Adam about his path to the PTO, what inspires him most about working in dispute resolution, and what he likes to do when he’s “off the clock”.
PTO Board of directors
Aisha Nicolay
Chair
Bernard Stute
Company Secretary
Glenyys Romanes
Consumer Director
Andrew Dix
Consumer Director
Louise Perry
Consumer Director
Peter Kavanagh
Industry Director (BusVic)
Tony Hayward
Industry Director (Department of Transport and Planning)
Lisa Stolt
Industry Director (V/Line)